Stop accepting 60% or less VAT refund
UTU Direct gives the power back to you.
Ask for a Tax Free form
Do not enter your credit card information and do not sign on the form in the shop, to avoid receiving less refund.
Visit a UTU Service Counter
Take your shopping receipts and Tax Free forms to a UTU Service counter. Sign your forms there with the help of a service agent.
Go to Airport Customs
Get all of your UTU processed Tax Free forms validated by Customs. Remember: No Customs stamp, No refund.
Mail your forms
Stop queuing at other counters. Place your validated forms in the prepaid UTU envelope. Drop it in a public mailbox at the Airport before boarding.
With UTU Direct, you’ll always get 85% of your VAT Refund
Say goodbye to getting 60% or less. Level up your refund game.
Here's how to get 85% of your VAT refunded
Use UTU Direct in Italy today.
Visit a UTU Service Counter or Lounge in Italy with any Tax Free forms!
We're in operation from November 24th, in 4 main Italian cities: Milan, Rome, Venice & Florence.