85% VAT Refunded

Bring us any tax free operator form in Italy and receive more.

Stop accepting 60% or less VAT refund

UTU Direct gives the power back to you.

Ask for a Tax Free form

Do not enter your credit card information and do not sign on the form in the shop, to avoid receiving less refund.

Visit a UTU Service Counter

Take your shopping receipts and Tax Free forms to a UTU Service counter. Sign your forms there with the help of a service agent.

Go to Airport Customs

Get all of your UTU processed Tax Free forms validated by Customs. Remember: No Customs stamp, No refund.

Mail your forms

Stop queuing at other counters. Place your validated forms in the prepaid UTU envelope. Drop it in a public mailbox at the Airport before boarding.

With UTU Direct, you’ll always get 85% of your VAT Refund

Say goodbye to getting 60% or less. Level up your refund game.

Here's how to get 85% of your VAT refunded

Use UTU Direct in Italy today.

Visit a UTU Service Counter or Lounge in Italy with any Tax Free forms!

We're in operation from November 24th, in 4 main Italian cities: Milan, Rome, Venice & Florence.

Service Lounge

Via Borgospesso, 8, 20121 Milano MI, Italy

Get Directions

Service Counter

Via Por Santa Maria, 35/R, 50122 Firenze FI, Italy

Get Directions

Service Counter

Merceria San Salvador, 4840, 30124 Venezia VE, Italy

Get Directions

Service Counter

Piazza di Spagna, 80, 00187 Roma RM, Italy

Get Directions

Service Counter

Via di Porta Angelica, 37/39, 00193 Roma RM, Italy

Get Directions

Download UTU Tax Free now!