top of page
  • utu Support


    Operating Hours: 11:00 – 19:00 (CET or UTC/GMT+1)

    Telephone Support: +44 (800) 041 8174

    Email Support: ututaxfree@utu.global

  • The bonus Avios promotion is available to all utu members.   

      

    This promotion is from 15 November 2023 to 31 December 2023 and this period is defined as “Promotion Period”.   

     

    Members will be awarded bonus Avios only if:     

        

    • Your Qatar Airways Privilege Club membership account is active at the time of registration. 

    • Qatar Airways Privilege Club membership account number entered in the utu app must match the details in the member’s Qatar Airways Privilege Club account.  

    • Qatar Privilege Airways Club account is linked to your utu account and selected as the default refund method.  

     

    • Qatar Airways Privilege Club membership account number entered in the utu app must match the details in the member’s Qatar Airways Privilege Club account.  


    Following the submission of a conversion request, it cannot be cancelled. utu Miles that have been converted to Avios cannot be converted back to utu Miles.   

      

    utu Rewards Pte Ltd shall not be liable for any incorrect utu Miles transfer based on inaccurate information provided.   

     

    Avios will be credited to the utu member’s Qatar Airways Privilege Club account within 10 working days from the date of successful submission of the request.   

      Once converted, the expiry and value of the Avios will be subject to Qatar Airways Privilege Club Rules.   

      

    utu members will be notified via the utu App once Avios has been successfully credited to Qatar Airways Privilege Club.   

      

    utu standard terms and conditions apply.   

Earn more Avios than before on your next holiday shopping trip!

From 15 November 2023 to 31 December 2023, you can earn bonus Avios with Qatar Airways Privilege Club for tax refunds.

How it works

  • Download utu app from the App Store or Google Play Store 

  • Register and choose Qatar Airways Privilege Club as your preferred rewards partner 

  • Enjoy your tax-free shopping!  

  • Remember to fill up your 16-digit utu Tax Free card number on the tax refund form to receive your tax refunds.  

 


  • Validate your tax refund forms at airport customs before you fly home.  

  • Receive a notification via the utu app when your refund has been processed by the tax refund operator and the amount is received by utu.  

  • utu will credit Avios to your Qatar Airways Privilege Club account.   

 

Start receiving more rewards with utu for your tax refunds.  

  

About

Why choose to receive your tax refunds on your debit/credit card as usual when you can enjoy Avios with Qatar Airways Privilege Club instead?  

 

Earn 6,667 Avios instead of 4,167 Avios with Qatar Airways Privilege Club for every USD 100 worth of tax refunds when you use the utu Tax Free Card. 

  

Download the utu app today to enjoy these benefits & more on your next shopping spree overseas.  

 

Simply select Qatar Airways Privilege Club as your preferred rewards partner and start earning today! 

bottom of page