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Turkish Airlines

  • Fly to the Most Countries with Turkish Airlines!

    utu is giving you 4,167 Miles (worth USD125) for every USD100 in tax refunds. All Miles&Smiles members can shop tax free in 50 countries knowing that their tax refunds will be upsized by 25% with utu!

    Simply select Miles&Smiles as your preferred Rewards Program on the utu app, insert your 16-digit utu card number into the tax refund form, and validate your tax refund form when departing the country.

    Ready to widen your world? Join utu and Miles&Smiles, download the utu app today.

  • As per the standard proposition, members will earn 4,167 Miles for every USD100 of VAT refunds.

    Miles will be credited to the member’s Miles&Smiles account within XX hours from the date of successful submission of the request.

    Miles&Smiles members will be eligible to convert utu miles only if:

    Miles&Smiles membership is active at the time of registration

    Miles&Smiles has been selected as the default Refund method

    Miles&Smiles account is linked to the member’s utu account

    Tax refund has been successfully credited to the utu Tax Free Card

    Miles&Smiles members will be notified via the utu Tax Free App once the VAT refund has been received.

    utu Tax Free standard terms and conditions apply.

  • utu Support

    Operating Hours: 11:00 – 19:00 (CET or UTC/GMT+1)

    Telephone Support: +44 (800) 041 8174

    Email Support:

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