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  • With our newly launched partnership with KrisFlyer, the loyalty programme of the Singapore Airlines Group, you can now earn and convert utu miles to KrisFlyer miles when you shop tax-free across 50 countries.

    Make tax refunds to your utu Tax Free Card and earn 3,126 KrisFlyer miles for every 1,042 utu miles converted.

  • As per the standard proposition, KrisFlyer members will earn 1,042 utu miles for every USD100 of tax refunded to the utu Tax Free Card. This can be converted to 3,126 KrisFlyer miles.

    KrisFlyer and PPS Club members will be eligible to convert utu miles only if the:

    KrisFlyer and PPS Club membership is active at the time of registration

    KrisFlyer has been selected as the default refund method

    To link your KrisFlyer account to your utu account, the Given Name, Family Name and KrisFlyer membership account number entered in the utu Tax Free app must match the details in the KrisFlyer membership account

    Tax refund has been successfully credited to the utu Tax Free Card

    KrisFlyer and PPS Club members will be notified via the utu Tax Free App once the Tax refund has been approved.

    utu Tax Free standard Terms and Conditions apply.

  • utu Support

    Operating Hours: 11:00 – 19:00 (CET or UTC/GMT+1)

    Telephone Support: +44 (800) 041 8174

    Email Support:

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