top of page

Etihad Guest

  • We are proud to welcome Etihad Airways to our ever-expanding list of partners. With greater rewards every trip, all utu Members can experience a 25% increase in value on their tax refunds when redeemed with Guest Miles through the utu Tax Free Card.



    Extraordinary experiences abound when you choose to receive your VAT refunds through Etihad Airway’s loyalty program, Etihad Guest. Rewards are waiting for you, and with an upsized value of USD125 for every USD100 in tax refunds through the utu Tax Free Card, this is a great opportunity to earn more.



    Simply select Etihad Guest as your preferred Rewards Partner and receive a supersized 6,250 Guest Miles (worth USD125) for every USD100 in tax refunds!



    Earning more Guest Miles present a bounty of rewards – you can redeem them for flight tickets, upgrades across Etihad Airways and their airline partners, and even purchase products from the Etihad Reward Shop. Alternatively, donate Guest Miles to charity to support a social cause.



    Simply:


    Download the utu Tax Free mobile app on App Store or Google Play Store


    Register an account and activate the utu Tax Free Card


    Select Etihad Guest as your preferred Rewards Program


    Fill in the utu Tax Free Card information on any Tax/VAT refund form or Tax refund kiosk


    Guest Miles will be credited to the member’s Etihad Guest’s account within 07 working days from the date of successful submission of the request



    Enjoy your next trip and earn more through your VAT refunds when you shop tax-free across 50 countries.



    Not an Etihad Guest member? Join here to start enjoying exclusive perks.


  • 1. As per the standard proposition, members will earn 6,250 Guest Miles for every USD100 of Tax refund.

    2. Guest Miles will be credited to the member’s Etihad Guest account within 07 working days from the date of successful submission of the request.

    3. Etihad Guest members will be eligible to convert utu miles only if the:

    a) Etihad Guest membership is active at the time of registration

    b) Etihad Guest has been selected as the default Refund method

    c) Etihad Guest account is linked to the member’s utu account

    d) Tax refund has been successfully credited to the utu Tax Free Card

    4. Etihad Guest members will be notified via the utu Tax Free App once the Tax refund has been approved.

    5. utu Tax Free standard  Terms and  Conditions  apply.

  • utu Support

    Operating Hours: 11:00 – 19:00 (CET or UTC/GMT+1)

    Telephone Support: +44 (800) 041 8174

    Email Support: ututaxfree@utu.global

bottom of page